This badge is awarded to listings where the previous tenant(s) experienced a smooth move-in and move-out, as evidenced by either a positive review or no bad review from them, indicating a smooth handover of the rental unit to the landlord.
Verified by Flatio
The badge is awarded to listings where a Flatio team member was physically present, whether to take photos, create a virtual tour, or stay in the rental unit for various reasons – either alone or with friends and family.
StayProtection vs. Stay Benefits
StayProtection
StayProtection for Tenants is a Flatio coverage that applies to you at all times. It was designed to protect you, your money, and your peace of mind. StayProtection also includes an exclusive Move-in Guarantee, ensuring you'll have a place to stay even if things don't go as planned.
+ Stay BenefitsStayProtection+ Stay Benefits
Stay Benefits is a special part of the StayProtection coverage which doesn't come with all Flatio properties. They include liability insurance, assistant services, and 24/7 online support for all situations covered by this package.
You can read more about the StayProtection and Stay Benefits packages and when they are applicable on this page.
Verified by Nomad Inspector
This badge is awarded to properties that have been inspected by a Nomad Inspector and verified as suitable for remote work in terms of Wi-Fi speed, workspace, location, etc. A Nomad Inspector is a digital nomad influencer who is a member of Flatio's Nomad Inspectors Club.
Perfect for professionals
A personally selected flat that meets the requirements of business clients
Leading competitor platforms
In our comparison, we mainly considered platforms that have a similar focus as Flatio and are also suitable for medium- or long-term stays. In particular, we analyzed data from Booking.com, Spotahome, Homelike and Uniplaces.
The idea of the service is great. Just highly expensive. Both the appartments as the fee to Flatio which gets higher the longer you stay. A longer stay should be less expensive since you try to promote longterm stay. If I didn't get money from my boss for the first month in Prague, I would have never been able to afford it. So I don't recommend, since there are plenty of options for long term stay in Prague that are cheaper.
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25.12.2018•Pragë
Motiollah D.
Tenant
Customer service of flatio when i call its in another language and If I get a reserving atleast give me the landlords number since its my first time i need more guidance
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08.01.2019•Budapest
Dean N.
Tenant
The extra charge to pay by credit card was unexpected and a little annoying.
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06.01.2019•Vjenë
Monique B.
Tenant
Fees are too high
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03.01.2019•Pragë
Ouissam N.
Tenant
It’s easy to understand, it works easier like an Airbnb but there was some problems with the payment system.
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01.01.2019•Pragë
Zuzana P.
Landlord
Spatna zakaznicka podpora, velmi tezce se lze dovolat, reseni problemu mi prislo neprofesionalni (nevolala jsem proto, abysme si spolecne zalamentovaly, ale aby mi situaci pomohla vyresit), ale slecna byla aspon mila a ochotna. Aplikace je dost chuda a uzivatelsky ne zcela pratelska. Napr. zpusob rezervaci - majitel nema casto ani zakladni info o najemnicich/hostech, a to ani to, kolik lidi ma v byte bydlet.
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26.12.2018•Pragë
Alyssa-Juliet I.
Tenant
Overall, I am satisfied although the waiting was long when I wanted to leave the flat. There is a mentioning that if the tenant did not find the flat matching the description, he/she can change immediately. However, with the slow response, this is virtually impossible. I think that should be taken down if it is not guaranteed with quick support. Otherwise, my overpayment will be back and the support was helpful. I guess the slow support was caused by the lack of number of people. But I am satisfied as the support intervened eventually and there is no fuss about the refund. Thank you
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05.12.2018•Pragë
Patrick L.
Tenant
I made mistake in entering, (private Instead of Business ) Since I needed invoice for declaration to my company. No help in that afterwards, a little pity. Further no problems or comments
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09.11.2018•Brno
Concetta P.
Tenant
Mediocre service, nothing pleased me this time. Flatio could improve its customer assistance, and by customer I mean the tenant.
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10.12.2018•Pragë
Tomáš Z.
Tenant
asasdasda
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04.10.2018•Pragë
Herbert J.
Tenant
Nicht genehmigte Wohnung
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02.11.2018•Budapest
Simona S.
Tenant
jeste nvim jak fungujete nemela jsem moznost vyuzit vasich sluzeb tim vsak nechci rici ,ze bych nebyla spokojena
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01.11.2018•Brno
Olivia L.
Tenant
I have to see the flat to give a relevant review
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30.10.2018•Pragë
Kevin V.
Tenant
Not quite sure how it all works out..
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06.10.2018•Pragë
Eva S.
Tenant
Po pátečním zaplacení pronájmu netušíme,jaká je adresa, a protože je víkend,nemůžeme se s nikým spojit ani s kanceláří ani s majitelem nemovitosti,abychom se domluvili na příjezdu,který má být v pondělí.
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01.09.2018•Brno
Bilal W.
Tenant
Response faster .
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28.09.2018•Berlin
Peter T.
Tenant
There is no notification when your request is rejected. So I remember waiting for a response assuming I would be notified if I didn't receive a property and maybe an explanation as to why so I could improve my messaging and I didn't hear a word.
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04.06.2018•Pragë
Thalia J.
Tenant
I have still not received my refund for my adjusted stay/overpayment. I don’t understand how you can accept bitcoin as payment but are unable to refund with it. It makes no sense to me as I continue to wait for the refund.
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30.08.2018•Pragë
Andy W.
Tenant
the service fee is severely undisclosed and really high
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08.06.2018•Pragë
Ľubica Z.
Landlord
Dobrá služba, ak človek nemá smolu na podvodného nájomníka. Ak má, tak ho Flatio nie je schopné odhaliť. Poistenie pokryje len škody na byte, ale v danej chvíli nie nezaplatený nájom. V prípade serióznosti oboch strán to može fungovať k spokojnosti všetkých. V mojom prípade to bohužiaľ tak nebolo.
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23.08.2018•Pragë
Cecílie Š.
Tenant
nichts
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22.08.2018•Vjenë
Kory C.
Tenant
Terrible communication
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16.08.2018•Brno
Jan M.
Tenant
Nevím.
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10.08.2018•Brno
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