Flatio, Lisbonë - Monthly rentals with a human touch

Miguel M. Landlord

Poderiam colocar os formulários de handover no formato digital.

24.10.2022 • Lisbonë

Michelle B. Tenant

It was OK. I don't like that I could not call anyone, had to email back and forth and wait for a response. Even when I did leave a message requesting a call (twice) they called me in the middle of the night (2 a.m.), although I explained that I was on U.S. Pacific time and would answer any time between 6 a.m. and 10 p.m.

01.10.2022 • Lisbonë

Manfred S. Tenant

The thing is - you places are more or less same price like Aribnb. You offer way less and much more expensive things than e.g. Uniplaces. So in my case I found something nice and suitable - but this seems to be just having good luck.

10.07.2022 • Queluz

Alfama Flats R. Landlord

importante rever a comissão cobrada pela Flatio, no caso do hospede cancelar antes do fim do contrato.

03.07.2022 • Lisbonë

Andrew M. Tenant

The service fee is very high!

03.07.2022 • Lisbonë

Michele S. Tenant

I'm not sure why I had to fill all the data about my birth date and personal description and who can see that information exactly

05.04.2022 • Lisbonë

Laurenz V. Tenant

I would love to have to option to send 1-2 reservation requests without being obliged by all of them. Then, i would also have no issue with paying a service fee to flatio. But like this, I always have to wait if i have a room before trying to get another. That way, it takes so much time to find a good place to stay.

10.05.2022 • Lisbonë

Anabela L. Landlord

I like the webpage is very intuitive as a landlord. The only thing this time I missed it was a support team that can respond faster and are able to check my questions related with a specific flat. I had the feeling they didn't spend time checking my problem - I have 2 flats in flatio and they were confused about my questions. If they would have look to my profile they would know immediately which flat I was referring but instead they asked me the question all the time and we missed a couple of days because the response comes always the day after...

26.04.2022 • Carcavelos

Nuno d. Landlord

Brings you nice tenants. Very high comission and not very clear why they charge you that much every month.

02.03.2022 • Lisbonë

Sergio P. Tenant

BOM

14.02.2022 • Sintra

Paul M. Tenant

Although we had a good experience with our apartment, we had some trouble with our last payment that Flatio did not work out to our satisfaction. I'm not sure I trust their customer service to follow through on tenant problems. They did a poor job with our issue.

03.01.2022 • Lisbonë

Carole P. Tenant

don't ask for long self description. show how the service fee is calculated and show the service fee BEFORE sending request for reservation. for rating, allow a score without an explanation. I want to recommend without identifying self

28.12.2021 • Charneca de Caparica

Páteo d. Landlord

Unfortunately the prices set up is not as flexible as it should be, as we cannot have a preice for specific days/months (only for the check-in date, and with long stays thta does not make any sense).

14.12.2021 • Lisbonë

Inês T. Landlord

I get reservations from your site and that is great, but customer support system is very weak and I think 9 days to proces payments is not a good length of time

01.12.2021 • Lisbonë

Eduardo Y. Tenant

There is a lack of support when dealing with issues. Tenants are left to deal with unresponsive landlords on their own.

30.11.2021 • Lisbonë

Fiona K. Tenant

Haven't really tested your services yet lol... for all I know you could be a scam! Ask me again once I've reserved and/or finished my stay!

29.10.2021 • Lisbonë

Keylee S. Tenant

The policies/terms and conditions seem to contradict each other. But I also have not gone through a full process with you, so I am reserving judgment.

01.09.2021 • Lisbonë

Wojciech T. Tenant

Very high flatio fee if you are renting for longer time.

07.11.2021 • Lisbonë

Ana Cristina Gomes S. Landlord

payment is delayed, and dificul to comunicate

03.11.2021 • Lisbonë

Laura B. Tenant

I liked Flatio

18.08.2021 • Lisbonë

Louis B. Tenant

You are asking question before I experience your services...

28.10.2021 • Lisbonë

Inês T. Landlord

Like the fact that the rentals are long, but feel your support system is quite lousy. Also, money takes too much time to get to tenant’s account and your fee is quite high.

27.10.2021 • Lisbonë

Dario A. Tenant

I still can't sign in, using the same credentials, on Android, clunky user interface on web, needs a lot of polish. I hate Airbnb, but I think flatio can probably learn a few things that Airbnb has done right, as far as renters go

25.10.2021 • Lisbonë

Carole P. Tenant

I want to be able to earch for ONLY what is available currently.

21.10.2021 • Charneca de Caparica

Lisbonë, Portugal: Read reviews from both tenants and landlords who've had rental experiences in this destination!