Strict (30-days)
StayProtection
StayProtection for Tenants is a Flatio coverage that applies to you at all times. It was designed to protect you, your money, and your peace of mind. StayProtection also includes an exclusive Move-in Guarantee, ensuring you'll have a place to stay even if things don't go as planned.
+ Stay Benefits
StayProtection
+ Stay Benefits
Stay Benefits is a special part of the StayProtection coverage which doesn't come with all Flatio properties. They include liability insurance, assistant services, and 24/7 online support for all situations covered by this package.
You can read more about the StayProtection and Stay Benefits packages and when they are applicable on this page.
Neighborhood hero
Experienced host
Finally, our hands stopped shaking and we can write a review about “this apartment”.
We can confidently say that this was the worst experience in our lives.
A little background. We paid 2,200 euros per month for an apartment of 90 square meters. The price is high, but the area is also quite large. It turned out that the area was only 60 square meters, to which we were told that they had simply made a mistake. One and a half times? This is not a mistake, it is a lie. This point was extremely important for us, since we have two people working from home, and we needed this space.
Further. At the time of our stay in the apartment, the neighboring one was being renovated. Every day, even on weekends, there was noise from hammers and a drill. Sometimes at 7 am. Once, workers came to us and stayed with us for an hour, since they needed access to the premises from our apartment. Imagine, we could not go to the sea for an hour, because workers from another apartment were repairing something at our place. It is impossible to talk to them, they do not understand English, and we do not understand Spanish. We wrote to the owners that this is unacceptable and we were assured that it will not happen again. This happened regularly, but we did not open the door.
Maybe because of the renovation, or maybe not, but the apartment constantly stank of sewage. Your vacation will be of very dubious quality if you live with a constant toilet smell.
Cockroaches!!! There are many of them in this apartment, a lot of them. Once we woke up with a cockroach sitting on our face!
Towards the end of our stay, the hot water was turned off, a little later the electricity. The last day of our stay was without water, without electricity and dozens of cockroaches.
After this, you forget that the apartment is disgusting anyway. There is no soundproofing (you can hear the neighbors snoring), although there are two bedrooms, one is in common access without walls. And the second one in the room without air conditioning and there is nothing to breathe there, upon arrival we were waiting for a mountain of dirty dishes (probably the previous tenants tried to escape from there as quickly as possible)
We asked for compensation of 300 euros per month (which is more than modest, since we were simultaneously renting another apartment for 400 euros cheaper and it was excellent), but they stopped talking to us.
Well, now, dear owners and flatio, expect a lawsuit. We have all the correspondence, as well as video evidence of the whole nightmare with which we had to live. We also filmed the perfect state of the apartment, in which we left everything and washed all the dishes without hot water and electricity.
I strongly recommend that potential clients of this “housing” change their minds. Even for 60 square meters (I hope they have enough conscience to fix the area) and even after the renovation is completed, even at a reduced price, it is not worth it. This is a scam and we are ready to provide evidence of these words